Systems Engineer (Local Candidates to Eagan, MN) - Saint Paul Minnesota

Company: Company Confidential
Location: Saint Paul, Minnesota
Posted On: 11/02/2009

Absolutely NO 3rd Party Agencies, NO sponsorships, NO 1099's

BEFORE APPLYING - PLEASE READ THE ENTIRE JOB DESCRIPTION - ONLY SERIOUS AND "QUALIFIED" CANDIDATES WILL BE CONTACTED - Thank you!

Ajilon Consulting is a subsidiary of the Adecco Group, a global leader in managed services, consulting and specialized recruiting with a footprint in over 70 countries around the world. We focus on providing staffing and consultative solutions for the IT function, and through Adecco, we can also offer solutions for the functions of engineering, finance and accounting, legal, clinical, administrative, and sales and marketing.

JOB TITLE: Systems Engineer - West Technology - Application Management Services (4 positions - 2nd and 3rd shifts)

DEPARTMENT: West Technology - Application Management Services


PRIMARY OBJECTIVES

The candidate for this position will be primarily responsible for providing change and incident management services for the applications that the team supports. These services include coordinating and completing requested changes for those applications, responding to incidents that are reported either by automated alerting or customer report issues. In addition to these primary responsibilities the candidate for this position will also provide some services within the application management service focus which includes working on specific applications with other AMS engineers or development teams and also participating in specific projects as assigned.

This position includes hours outside the established work schedule as needed and requires being part of an on-call rotation. A general understanding of Thomson and West business processes, product lines, and internal and external customers is also preferred.

Application Management Services has team members on all shifts. This position will be a rotational position across all three shifts during the first three months of training with final placement to be determined after the completed training cycle.


MAJOR AREAS OF ACCOUNTABILITY

1.Perform application releases following established documentation and procedures. (40%)

2.Perform incident management activities to mitigate issues that affect the availability of supported applications. This includes being part of a rotating on-call pager rotation outside your normally scheduled hours. (40%)

3.Work with other AMS engineers to implement applications into a pre-production and production environments adhering to the AMS operational support model (10%)

4.Provide well-written documentation and serve as the technical contact on projects supported by group. (5%)

5.Represent team at various organizational meetings related to maintenance, ongoing departmental projects, and customer relationships as it pertains to Application Management Services functions (5%)


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